FAQ's

Everything you want to know

Does Airkart have an Exchange Policy and return policy?

Yes, Airkart offers both exchange and return options. If you receive a faulty, damaged, or incorrect product, you can request an exchange or return within the specified time period.

How do I know that products offered by Airkart are 100% authentic?

Airkart only sources from verified suppliers and ensures all products are original, with authenticity and warranty clearly mentioned on each listing.

What courier services does Airkart use?

Are online payment methods secure?

Yes, Airkart uses secure and trusted payment methods to protect your transactions. Your payment information is encrypted and handled safely. If you still prefer, you can always choose Cash on Delivery for added peace of mind.

Does Airkart offer warranty? 

Yes, Airkart offers warranty on all products. Depending on the item, you’ll receive either an official brand warranty or an Airkart warranty, both clearly mentioned on the product page so you know exactly what you’re getting.

What are the terms and conditions for claiming warranty?

To claim warranty, the product must be used under normal conditions and should not have any physical or liquid damage. The original invoice and packaging may be required, and the issue must fall within the warranty coverage period.

How can I stay updated on Airkart’s offers?

You can stay updated on Airkart’s offers through our social media.
Follow us on:

  • Instagram
  • Facebook
  • Youtube

How do I cancel my order on Airkart?

You can cancel your order by calling us directly on our helpline support@airkart.com. 

If a paid order is cancelled, will the customer receive a full refund of their payment?

In case of order cancellation by Customer, Processing fee will not be refunded.

How can I track my order?

Once your order is shipped, you’ll receive a tracking link via SMS or email. You can use that link to check your order’s status in real time.

Does Airkart have an Exchange Policy and return policy?

Yes, Airkart offers both exchange and return options. If you receive a faulty, damaged, or incorrect product, you can request an exchange or return within the specified time period.

What payment methods does Airkart accept?

You can make payment by using following options

  • Cash On Delivery
  • Bank Transfer
  • Credit/Debit
  • Installments

How do I contact Airkart?

You can call us at UAN +92 3 111 555 142 or contact our customer support support@airkart.com.

What are Airkart’s customer support hours?

Airkart’s customer support team is available 7 days a week during business hours (9 am – 6pm). We aim to respond to all queries as quickly as possible to ensure a smooth shopping experience for our customers.