How do I place an order?
Need to visit our website: Select the product: fill in your credentials: you will receive a confirmation email.
Can I get a discount?
All discounts and schemes as mentioned on the website will be applicable
What information do I need to provide for an order?
Product selection: Name: Cell Number: Address: Email Address:
How much is the shipping cost?
No Shipping cost
Can I use my own courier account for shipping?
No, we offer our courier services
How can I pay for my order?
Cash on delivery, Bank transfer, Online payment (Credit/Debit card), Easypay
Do you accept pay orders or credit cards?
We accept credit cards, but not pay orders.
How do I know if my order has been received?
Will receive a confirmation email on provided email address and a confirmation call too.
How can I cancel my order?
On helpline before delivery of the product
Is there any cancellation fee?
No fee is applicable on cancellation
How do I contact CC?
Details provided on the website https://airkart.com/pages/contact-us
When will my order be shipped?
Within 48 hours (For KLI we cater same day delivery)
When will my product arrive?
Within 5 days
Is there a refund policy?
We do not offer refunds, but we have a return policy (T&C’s apply)
Can I change my order?
a. Before delivery
You can cancel your order when you receive a confirmation call for your order from our customer service representative.
b. At the time of delivery
You can cancel your order and process a new one before delivery
I ordered the wrong product what should I do?
Cancel the product, or don’t collect the shipment on delivery
Can I return the product?
Yes you can, check our return policy https://airkart.com/pages/return -policy
My product was damaged / faulty on arrival what should I do?
If damaged take pictures of the unit and launch your complaint on provided email address.
In case of faulty on arrival report to CS
Is the product authentic?
Yes 100 %.